General Terms of Sales

Article 1 – Object

The following terms of business govern the sales of QUIVER SAS, simplified limited company, with a 4500 euros share capital. The head office is located at 12 rue du pré paillard 74940 ANNECY LE VIEUX, France. The company is registered in Registre du Commerce et des Sociétés of Annecy under the following number : 82067875300022 .

QUIVER SAS is owning the trademark brand SLICY. SLICY is a specialized brand in the manufacture and sale of cycling equipments (MTB and cycling parts, MTB and cycling accesories), via his website www.slicy-products.com as well as a dealer network.

Article 2 – Prices

Prices of our products are in Euros, all taxes included (VAT and other taxes on the order day), unless otherwise specified and without shipping and processing fees.

When a customer places an order from outside metropolitan France, he is the importer of the goods and products concerned. Import duties or other local taxes are possibly due.

Those duties and taxes do not concern QUIVER SAS. They will be up to you and on your own responsibility, both in terms of statement and payment to your local authorities.

All orders, regardless their origins, are payable in Euros. QUIVER SAS reserves the right to modify their prices at any time but the products will be charged on the basis of the rates in force While the order, subject to availability.

The products remain property of QUIVER SAS until the complete payment of the price.

Caution : As soon as you physically take possession of the ordered products, risks of loss or damage are transfered to you.

Article 3 – Copyright

If the Customer provides his/her own motif or otherwise influences the product (personalisation of text), the Customer assures QUIVER SAS that the text and motif are not subject to any rights held by third parties. In the case of possible copyright or personality violation, the customer will bear all responsibility. The customer also assure that he does not infringe any third party by customizing the product.

The client releases the Company from all liability in this regard. He also repay to QUIVER SAS all the defense fees involved.

Some of the logos on the website are trademarks and their use is controled according to the law. We manufacture products only on demand and the products shown on www.slicy-products.com are samples we can produce.

We reserve the right to refuse to print any customized product if it contains inappropritae images. The customer will be notified by email.

Article 4 – Quality

QUIVER SAS uses the best current printing and cutting technologies, nevertheless, the colors display might be different according to various computer screens. Thus, the QUIVER responsibility cannot be involved if the customer notes a slight difference between his final and the product on screen. Our customized products with our logo on it are guaranteed with our quality. This logo is discreetly placed and does not exceed 4 cm according to the support.

The final print preview avaliable during the order acts as a customized manufacturing order and will not be modified. By ordering, the customer accept our price as well as the delivery method. QUIVER SAS cannot be blamed for errors, omissions, or missspellings, the client having previously checked the validity of the order before the final confirmation of this one.

Article 5 – Orders

QUIVER SAS reserves the right to not register a payment and to not confirm an order for any reason, and particulary in case of supply issues, or in case of difficulties about the received order.

Article 6 – Checkout process

Any purchase order on the website www.slicy-products.com constitutes your agreement, without restrictions or reservations, to those terms and conditions. Any order confirmation constitutes your agreement to the following terms and conditions, without exeption nor reservation.

The collected datas in their entirety and the stored confirmation consist of a proof of the business transaction

You confirm having read, acknowledged and are agreeing with the general conditions. The order confirmation will be taken as a signature and acceptation of the transactions.

A summary of your order information and of the general conditions will be sent in PDF format via the email address we used for the order confirmation.

Article 7 – Payment

Validate your order involve that you are obliged to pay the indicated price.

Payments are made with credit card thanks to the safe systems Monetico ou Paypal.

Cards will only be debited when the order is shipped.

In case of staggered deliveries, only the shipped products will be debited.

Article 8 – Withdrawal

In acordance with the article L.121-21 of the French Consumer Code, you have a retractation period of 14 days from the receipt date to exercise your right of withdrawal without needing to give a reason and without incurring penalties.

The returns have to be sent complete and in their original state (packaging, accessories, manual). In that case, your responsibility is involved. Any damage suffered on the products at this occasion can be a reason to cancel the right of withdrawal.

Return costs are at your own expense.

In case of application of right of withdrawal, QUIVER SAS will proceed to reimburse the sums paid, within 14 days after your notification and by the same means of payment as used for the order.

Article 9 – Availability

Our products are valid as long as they appear on our website www.slicy-products.com and within the limit of available product stock.

If unavailability of product after placing your order, we will notify you by mail. Your order will automatically be cancelled and your cart will not be debited.

Article 10 – Delivery

After the order confirmation, QUIVER commits to give all the items ordered to the shipping company, within a 12 working days (especially for MySlicy service), subject to avaliability. The customer will be notified by email.

Products are shipped to the address given during the order process, within the time limit set out in the order’s validation page.

If shippment is delayed, you will be notified by mail to inform you about any consequences on the delivery time.

Concerning shippments in metropolitan France, the carrier commits to QUIVER to deliver the order to the customers provided address, within 24 to 72 working hours.

In case of delivery by a shipping company, QUIVER SAS cannot be responsible for any delay exclusively due to unavaliability of the recipient, after several appointment proposals.

For availability concerns, an order can be dispatched in several shipments. The client shall only pay for a single delivery.

If the client chose 2 places of delivery, he places 2 orders. Therefore, delivery fees will apply for each of them.

QUIVER SAS commits to deliver the ordered products within 30 days maximum from the order date. In case of a 7 days delay time regarding to the expected date, the client can cancel the sales contract and be reimbursed within 30 days.

In case of apparent defects, the client is granted the right to return the items under the previous conditions.

Article 11 – Guarantee

All products delivered by QUIVER SAS are covered by a legal warranty of conformity as stipulated in the article 1641 of the french Civil Code. In case of non-conformity of the products sold, the buyer may return them and get an exchange or a refund.

All claims, exchange or refunds must be submitted by mail within the 30 delivery days.

Returns have to be sent complete and in their original state (packaging, accessories, manual). You will get a refund for the shipping fees as well as returns shipping fees upon presentation of receipt.

The stipulations of this article do not prevent you from benefiting from the withdrawal right defined in article 6.

In the case of purchase from a retailer, please deal with him about the return/rfund procedure.

Article 12 – Responsibility

The products offered are in compliance with the French legislation in force. QUIVER SAS shall not be held liable in the event of failure to respect the legislation of the country to which the products are delivered. It is your responsibility to check with the local authorities regarding the import possibilities or the usage of articles or services which you envisage ordering.

QUIVER SAS shall not be held responsible for the damages due to a misuse of our products.

QUIVER SAS cannot be held liable for any harm inherent in using the Internet, such as a breach in service, outside intrusion or the presence of a computer virus.

Article 13 – Applicable law in the event of dispute

The language of this contract is the French language. The present conditions are subject to French law. In the event of litigation, the French courts will be only qualified.

Article 14 – Intellectual property

All the elements on www.slicy-products.com are the exclusive intellectual property of QUIVER SAS. Nobody is allowed to reproduce, use, rebroadcast, or use for any reason whatsoever, even partially, elements of the site, (are also covered for reference sound recordings, graphics and drawings, photographs, tool).

Article 15 – Personal data

QUIVER SAS reserves the right to collect personal and nominative datas. These information are necessary for the good process of your order, as well as service improvments we can deliver. They may be transferred to companies contributing to these relations such as those in charge of carrying out the services andorders for their management, execution, processing and payment.

These information and datas are also retained for security purpose, in order to respect the legal and regulatory obligations.

In compliance with the law of January 6th 1978, you have the right to access, modify, rectify or delete all your personal data on file, directly on our website.

Article 16 – Archiving – Proof

QUIVER SAS will archive the order forms and invoices on a reliable, durable medium which provides a true copy in compliance with the provisions of Article 1348 of the French Civil Code.

The computerised record stored in Slicy’s computer systems and those of our partners in reasonable security conditions will be considered as proof of the transaction orders and payments between the parties.

Article 17 – General Terms of Sales for Slicy’s DEALERS / RETAILERS

Check conditions HERE